Training needs in facilities management a study among local authority offices in Malaysia

Manaf, Zaharah and Alias, Anuar (2005) Training needs in facilities management a study among local authority offices in Malaysia. In: Seminar Kebangsaan Pembangunan Sumber Manusia 2005, Sofitel, Senai Johor.

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Abstract

All local authorities provide facilities to household owners who are rate payers. All of these facilities need to be provided in the first place and managed efficiently to enhance the services provided by them. With high expectations from rate payers (high quality services at low cost), there is an urgent need for qualified and professionally trained Facilities Managers to manage these facilities in the local authorities. The research will identify existing job specifications among Local Authority (LA) officers involved in Facilities Management (FM). This research involves data collection with the LA personnel department through questionnaires and personal interviews of officers involved in FM/property management. It is expected that a professional link and database with most of the LA could be developed. This database could be used later to promote courses & CPD activities and other collaborative work made available at the Centre of Excellence for Facilities Management (CEFM).

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Facilities Management; Local Authorities; Training Needs
Subjects:L Education > LB Theory and practice of education > LB2300 Higher education
Divisions:Faculty of Technology Management, Business and Entrepreneurship > Department of Construction and Property Management
ID Code:1970
Deposited By:Mrs Hasliza Hamdan
Deposited On:05 Oct 2011 11:46
Last Modified:05 Oct 2011 11:46

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