Inter-organizational knowledge transfer through Malaysia e-government IT outsourcing: a theoretical review

Abdul Hamid, Nor Aziati and Salim, Juhana (2010) Inter-organizational knowledge transfer through Malaysia e-government IT outsourcing: a theoretical review. World Academy of Science, Engineering and Technology (66). pp. 183-192.

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Abstract

The main objective of this paper is to contribute the existing knowledge transfer and IT Outsourcing literature specifically in the context of Malaysia by reviewing the current practices of e-government IT outsourcing in Malaysia including the issues and challenges faced by the public agencies in transferring the knowledge during the engagement. This paper discusses various factors and different theoretical model of knowledge transfer starting from the traditional model to the recent model suggested by the scholars. The present paper attempts to align organizational knowledge from the knowledge-based view (KBV) and organizational learning (OL) lens. This review could help shape the direction of both future theoretical and empirical studies on inter-firm knowledge transfer specifically on how KBV and OL perspectives could play significant role in explaining the complex relationships between the client and vendor in inter-firm knowledge transfer and the role of organizational management information system and Transactive Memory System (TMS) to facilitate the organizational knowledge transferring process. Conclusion is drawn and further research is suggested.

Item Type:Article
Subjects:T Technology > T58.5-58.64 Information technology
Divisions:Faculty of Technology Management, Business and Entrepreneurship > Department of Management and Technology
ID Code:2171
Deposited By:Ms Nor Aziati Abdul Hamid
Deposited On:01 Feb 2012 16:49
Last Modified:01 Feb 2012 16:49

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