Che Him, Norziha and Yusof, Yusliandy and Mohamad Aris, Nur Syazwani Aqilah (2020) Binary logistic regression on cafeteria satisfaction services. INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 9 (6). pp. 92-95. ISSN 2277-8616
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Abstract
This study investigates student’s satisfaction level towards cafeteria services in Universiti Tun Hussein Onn Malaysia (UTHM) locat-ed in southeast Malaysia. A structured self-administered questionnaire survey has been conducted with 360 respondents by using stratified ran-dom sampling. This study adopted the Chi-Square test, Likelihood Ratio test and Binary Logistic Regression. The comparison result shows that students more satisfied to the Campus Cafeteria compared to the College Cafeteria. A significance test for the logistic coefficient by using the Likelihood Ratio test with predictors Food Quality, Staff Skills, Waiting Time and Gender show strong significant predictors that influenced stu-dent’s satisfaction towards cafeteria services. Hosmer-Lemeshow test revealed the greater p-value of Model 1 (0.418) compared to Model 2 (0.261). Therefore, Model 1 has been chosen as the best model with Food Quality, Staff Skills, Waiting Time and Gender were significant factors in influencing the student’s satisfaction towards the cafeteria.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Binary logistic regression; cafeteria satisfaction; chi-square test model comparison. |
| Subjects: | Q Science > QA Mathematics > QA71-90 Instruments and machines |
| Depositing User: | Mr. Abdul Rahim Mat Radzuan |
| Date Deposited: | 20 Oct 2021 02:28 |
| Last Modified: | 20 Oct 2021 02:28 |
| URI: | http://eprints.uthm.edu.my/id/eprint/2397 |
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