Binary logistic regression on cafeteria satisfaction services

Che Him, Norziha and Yusof, Yusliandy and Mohamad Aris, Nur Syazwani Aqilah (2020) Binary logistic regression on cafeteria satisfaction services. INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH, 9 (6). pp. 92-95. ISSN 2277-8616

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This study investigates student’s satisfaction level towards cafeteria services in Universiti Tun Hussein Onn Malaysia (UTHM) locat-ed in southeast Malaysia. A structured self-administered questionnaire survey has been conducted with 360 respondents by using stratified ran-dom sampling. This study adopted the Chi-Square test, Likelihood Ratio test and Binary Logistic Regression. The comparison result shows that students more satisfied to the Campus Cafeteria compared to the College Cafeteria. A significance test for the logistic coefficient by using the Likelihood Ratio test with predictors Food Quality, Staff Skills, Waiting Time and Gender show strong significant predictors that influenced stu-dent’s satisfaction towards cafeteria services. Hosmer-Lemeshow test revealed the greater p-value of Model 1 (0.418) compared to Model 2 (0.261). Therefore, Model 1 has been chosen as the best model with Food Quality, Staff Skills, Waiting Time and Gender were significant factors in influencing the student’s satisfaction towards the cafeteria.

Item Type: Article
Uncontrolled Keywords: Binary logistic regression; cafeteria satisfaction; chi-square test model comparison.
Subjects: Q Science > QA Mathematics > QA71-90 Instruments and machines
Depositing User: Mr. Abdul Rahim Mat Radzuan
Date Deposited: 20 Oct 2021 02:28
Last Modified: 20 Oct 2021 02:28

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