The characteristics of human barrier that affect the organization to translate strategy into action: balanced scorecard approach

Ahmad , Abd Rahman and Rajuddin, Muhammad Rashid The characteristics of human barrier that affect the organization to translate strategy into action: balanced scorecard approach. In: International Conference on Human Capital Development (ICONHCD 2009), 25-27 Mei 2009, Kuantan, Pahang.

[img]
Preview
PDF
233Kb

Abstract

This paper formulated based on the significance of further research by Kaplan and Norton who identified the barriers in implementing the strategy where the research finding estimated that nine (9) out of ten (10) companies fail to implement the strategy successfully. One of the barriers is a people barrier or another word human resource in the organization. The barriers to implement the strategy formulation are critical in today’s fast-paced and rapidly changing business environment. The barrier of translating strategy into action is at the implementation stages. At this stage, no matter how effectively an organization has planned its strategies, it can not succeed if the strategies are not able to identify the barriers that affected the organization performance. To overcome the problem, organization should develop performance measurement system that truly measures the right thing. The suitable performance management system to overcome the problem is the Balanced Scorecard. Balanced Scorecard is management systems that allow organization to view their company from several different perspectives and use metrics designed for these perspectives to determine how well a business strategy is working. In fact the Balanced Scorecard removes the barriers by translating a strategy into objectives and successfully implementing strategy.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Performance Measurement System; Balanced Scorecard; Human Resource
Subjects:T Technology > T Technology (General)
ID Code:2724
Deposited By:Normajihan Abd. Rahman
Deposited On:28 Aug 2012 16:40
Last Modified:28 Aug 2012 16:40

Repository Staff Only: item control page