Evaluation of Nigerian public housing performance using occupants’ experience and satisfaction

Ishiyaku, Bala (2016) Evaluation of Nigerian public housing performance using occupants’ experience and satisfaction. PhD thesis, Universiti Tun Hussein Onn Malaysia.

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Abstract

There is misconception of occupants’ satisfaction and experience in building performance evaluation due to inadequacy of in-depth studies on each, which resulted to insufficiency of facts about their structure, determinant variables, effects of socioeconomic attributes and conditions under which they are connected. Objective of the study were to identify the building performance levels and differences between occupants’ satisfaction and experience, effects of socioeconomic attributes on them and propose a framework to evaluate public housing performance using occupants’ satisfaction and experience. Building Use Studies (BUS) Methodology, UK questionnaire was adapted and used on a license agreement. Systematic random sampling was used to collect data from 300 occupants of four (4) public housing estates in Gombe metropolis Nigeria. Two independent factors of tangible and intangible building features were conceptualised. Exploratory factor analysis (EFA) was used in the pilot survey to identify the factorability of the variables. The Confirmatory factor analysis (CFA) in AMOS software was used to validate the constructs and develop two structural equation models (SEM) based on occupants satisfaction and experience. The models were subjected to multi CFA moderation method to determine the effects of socioeconomic attributes of the occupants. The results indicated differences in performance of features based on occupants’ satisfaction and experience. The SEM moderation results showed that education and income moderates occupants’ satisfaction, while they does not moderates occupants’ experience. Therefore, the study concluded with emphasis on the importance of occupants experience as an objective measure of building performance against occupants’ satisfaction’s subjectivity. Based on that, a framework to evaluate public housing performance using occupants’ satisfaction and experience was proposed.

Item Type:Thesis (PhD)
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD4801-8943 Labor. Work. Working class
ID Code:9198
Deposited By:Mr. Mohammad Shaifulrip Ithnin
Deposited On:30 Jul 2017 09:30
Last Modified:30 Jul 2017 09:30

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