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A conceptual study on generic end users adoption of e-government services

Jacob, Deden Witarsyah and Md Fudzee, Mohd Farhan and Salamat, Mohamad Aizi (2017) A conceptual study on generic end users adoption of e-government services. International Journal on Advanced Science, Engineering and Information Technology, 7 (3). pp. 1000-1006. ISSN 20885334

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This study proposes a conceptual model for examining factors affecting e-government adoption in developing countries. It includes evaluating the existing adoption model studies of e-government adoption. Preexisting theoretical model and comprehensive analysis of the various resources was chosen to guide this work, and the result revealed that additional external factors were also important for explaining the e-government adoption in developing countries. Hence, external factors such as trust, national culture, knowledge of e-government services and DeLone and McLean information system (D&M IS) success model also considered relevant were integrated with the unified theory of acceptance and use of technology (UTAUT) constructs as examining factors affecting egovernment adoption. Finally, this study finds a formulation of the conceptual model and their relationship with all variables for explaining e-government adoption through a systematic justification of the proposed integrated model.

Item Type: Article
Uncontrolled Keywords: E-government; services; adoption; conceptual study
Subjects: J Political Science > JF Political institutions (General)
Divisions: Faculty of Computer Science and Information Technology > Department of Multimedia
Depositing User: Mr. Mohammad Shaifulrip Ithnin
Date Deposited: 11 Oct 2018 03:39
Last Modified: 11 Oct 2018 03:39
URI: http://eprints.uthm.edu.my/id/eprint/10463
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