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Level of technological knowledge management adoption and its relation to firm’s innovativeness

Kassim, Sharmila and Tasmin, Rosmaini and Che Rusuli, Muhamad Saufi and Hashim, Norazlin (2011) Level of technological knowledge management adoption and its relation to firm’s innovativeness. In: International Conference on Teaching and Learning in Higher Education 2011 (ICTLHE2011) , 21-23 November 2011, Melaka.


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In era of the Internet age, firm’s economic strength has shifted towards knowledge-based activity. This is reflected through the organizational capability in translating its knowledge resources into innovative products, processes and service. This capability is widely acknowledged to be one of firm’s major competitive advantage. Realizing the importance of knowledge resources, knowledge management (KM) and firm’s innovativeness, this study is undertaken to identify the extent of technological knowledge management adoption and its relation to firm’s innovativeness. There is extensive research literature describing how large companies are successfully practicing KM. However, there are limited reports on the critical success factors for KM adoption and its impact on innovativeness in organizations. Further to his, the study explores the influential linkages between knowledge management adoption and innovativeness. It is empirically important for firms to recognize and learn the fact that technological KM adoption has significant relationship with being innovative. Therefore, 90 questionnaires have been administered and distributed to three manufacturing companies (Fujitsu Component Malaysia, Sharp Corp. (M) and Itami Plastic Corp. (M)) which engage in overseas technology transfer in the area of Batu Pahat, state of Johore. The finding suggests that the level of technological knowledge management adoption in these manufacturing firms to be moderate and there is significant relationship between the level of technological knowledge management and firm’s innovativeness. It can be concluded that even with moderate level of technological KM adoption, there is influential impact of KM towards firms’ innovativeness.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: knowledge base; knowledge innovative; competitive advantage; knowledge management; technology transfer
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Technology Management and Business > Department of Technology Management
Depositing User: Nurul Elmy Mohd. Yusof
Date Deposited: 20 Dec 2011 08:30
Last Modified: 20 Dec 2011 08:30
URI: http://eprints.uthm.edu.my/id/eprint/2194
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