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Developing language syllabus for hotel and catering students: Malaysian polytechnic case study

Mohd Noor, Siti Noor Fazelah (2008) Developing language syllabus for hotel and catering students: Malaysian polytechnic case study. In: International Technology Education and Development Conference (INTED2008), 3-5 March 2008, Valencia.


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After careful view of English for Commercial Purposes with the course coordinator from a Malaysian Polytechnic offering Hotel and Catering course and the Japanese International Cooperation Agency (JICA), a needs analysis was conducted to a group of final semester students undertaking Hotel and Catering course, fifteen industry personnel from the hospitality industry. This study utilized the same questionnaire for all respondents in order to investigate whether what the industry needs correlate with the students language skills. The questionnaire was also formulated based on the recommendation of the JICA personnel, the recent English for Commercial Purposes and the proposed syllabus by Blue and Harun (2003).The findings revealed significant discrepancies between the students and the industry personnel responses especially on listening and speaking activities. However, both respondents claimed that students should have more communication activities and less writing activities. Based on the findings, a recommended syllabus for Hotel and Catering students was designed taking into considerations the students’ needs in learning, students’ purpose of learning and students’ level of English adapting the framework of Hutchinson and Waters (1987).It is hoped that the recommended syllabus design of English for Hotel and Catering be realized for the benefit of the hospitality industry

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: hotel and catering; polytechnics; needs analysis; industry needs; ESP
Subjects: P Language and Literature > PE English
T Technology > TX Home economics
Divisions: Faculty of Applied Science and Technology > Department of Humanities
Depositing User: Normajihan Abd. Rahman
Date Deposited: 18 Jan 2012 08:46
Last Modified: 18 Jan 2012 08:46
URI: http://eprints.uthm.edu.my/id/eprint/2253
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