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Relationship between quality of work life (QWL) and job satisfaction: a case study of enterprise “XYZ” in Malacca

Othman, Ahmad and Mok , Cheak Lieng Relationship between quality of work life (QWL) and job satisfaction: a case study of enterprise “XYZ” in Malacca. In: International Conference on Human Capital Development (ICONHCD 2009), 25-27 Mei 2009, Kuantan, Pahang.

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Abstract

The purpose of this paper is to discuss the relationship between Quality of Work Life (QWL) and Job Satisfaction. Specifically, the paper tries to identify the level of QWL programmes implemented and the level of job satisfaction and the relationship between the two variables at the enterprise XYZ in Malacca. The samples of this research consisted of 80 employees from the total population of 125. The questionnaire instrument was used consisting of 35 items for QWL programme and 72 items for job satisfaction. The variables of QWL programme were based on the eight dimensions suggested by Walton (1974) and four dimensions suggested by Lewis (2001). The level of job satisfaction was measured based on the five Job Description Index (JDI) dimensions suggested by Smith et al. (1969) which are work, pays, promotion, supervisor and co-worker. The response rate was 91.25 per cent. The result indicated that 54.8 per cent of respondents saw the QWL programme as good and the level of job satisfaction as moderate. Spearman correlation analysis was used to test the relationship between the two variables. Overall, there was a significant relationship between QWL programme and job satisfaction with the value of rs=0.754, at the significant level of a=0.01.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Quality of Work Life; Job Satisfaction
Subjects: T Technology > T Technology (General)
Depositing User: Normajihan Abd. Rahman
Date Deposited: 28 Aug 2012 08:40
Last Modified: 28 Aug 2012 08:40
URI: http://eprints.uthm.edu.my/id/eprint/2725
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