UTHM Institutional Repository

The implementation of knowledge management system in Malaysian local authorities for sustainable competitiveness in urban management

Razali, Muhammad Najib and Manaf, Zaharah The implementation of knowledge management system in Malaysian local authorities for sustainable competitiveness in urban management. In: International Conference on Technology management 2006 (ICTM 2006), 4-5 December 2006, Putrajaya.


Download (68kB)


This paper describes the nature of the underlying concept of integrating knowledge management and ICT in urban management towards sustainable competitiveness. The consistent and rapid growth of the Malaysian economy since the 60s has undoubtedly resulted in an increase in the urban growth in Malaysia. The question that arises is, whether this growth is sustainable or not? Local authorities are responsible for the urban planning as well as making sure it is also sustainable. Thus, this paper will explore the potential of the implementation of knowledge management system as a tool in local authorities to manage urban growth. According to Garry L. Adam and Bruce T. Lamont (2003), knowledge management system (KMS) is a networked system that share information and leverage knowledge throughout the enterprise. In this case, enterprise refers to the local authorities. This model consists of five key elements; contents, technology, people, process and context that are related to each other and needed for the development of knowledge management systems. It will be used to help organizations to develop knowledge management systems more effectively that support all activities. KMS is a model that can play a role in the development and maintenance of sustainable competitiveness advantage over time. Sustainable competitiveness is an ability to consistently maintain the surrounding environment and while the city continuous to grow. Sustainable means the involvement the people, facilities, environment and governance within the city. Thus, this paper will also highlight the role, tools and techniques of KMS which might assist local authorities. It is an integrated and complex social process, culture, people, finance, technology and organizational structure.

Item Type: Conference or Workshop Item (Paper)
Subjects: Q Science > QA Mathematics > QA75 Calculating machines
Divisions: Faculty of Technology Management and Business > Department of Real Estate Management
Depositing User: Normajihan Abd. Rahman
Date Deposited: 08 Nov 2012 04:34
Last Modified: 08 Nov 2012 04:34
URI: http://eprints.uthm.edu.my/id/eprint/2769
Statistic Details: View Download Statistic

Actions (login required)

View Item View Item


Downloads per month over past year