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The promotion of sustainability agenda for facilities management through people capabilities

Sarpin, Norliana and Yang, Jay The promotion of sustainability agenda for facilities management through people capabilities. In: Talent Management Symposium (TMS 2012) , 11-12 July 2012, Australia.


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The increasing awareness of sustainability issues around the world has put a lot of pressure to the construction industry to improve sustainable practices. Sustainability principles need to be adopted not only in design and construction phase, but the entire life cycle of construction projects. Compared to the sustainability efforts at the early phase of development, the velocity to implement sustainability agenda during the operation and maintenance phase was not as fast during past practices of facility management (FM). The literature review shows that sustainable practices in FM activities can bring great benefits such as reducing energy consumption and waste, while increasing productivity, financial statements and positions in society. It also proposes a number of barriers that prevent the implementation of sustainability in FM practices, including lack of knowledge, the discrepancy between ability and skills, and the refusal of the FM personnel and organization to adapt to new routines to implement sustainability in their business. The FM personnel and organization’s capabilities has been regarded as the key enablers in managing sustainability agenda. In the context of sustainable development, capabilities are important to the fostering of competency in an organization to innovate in a more sustainable conduct and support the agenda in an organization. In addition, research that focused on the people’s ability and skills is still lagging behind the efforts to develop guidelines, technical manuals and knowledge portals. Therefore, it is useful to explore the issues of people capabilities in dealing with the implementation of sustainable practices in FM. This paper introduces a research aimed at establishing a people capabilities framework for the promotion of sustainability agenda in FM practices. It will explore and highlight the challenges to integrate sustainability as well as the personnel and organizational capabilities that are vital in addressing the issues in implementing sustainability agenda in FM practices. The progress to date of the research also reported in this paper. The expected outcomes of this research has the potential to further sustainability efforts in FM practices and at the same time providing a useful knowledge resources for the FM personnel and organization.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: sustainability; facilities management; capabilities; people capabilities
Subjects: T Technology > TH Building construction > TH845-895 Architectural engineering. Structural engineering of buildings
Divisions: Faculty of Technology Management and Business > Department of Real Estate Management
Depositing User: Normajihan Abd. Rahman
Date Deposited: 08 Nov 2012 08:18
Last Modified: 08 Nov 2012 08:18
URI: http://eprints.uthm.edu.my/id/eprint/2827
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