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An investigation of epistemological concept of practical knowledge within service organization

Azizan, Anim Zalina and Md Noor, Haris and Ramin, Ahmad Kaseri An investigation of epistemological concept of practical knowledge within service organization. In: International Conference on Technology Management, Business and Entrepreneurship 2012 (ICTMBE 2012), 18-19 December 2012, Renaissance Melaka Hotel, Melaka.


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The literature of knowledge and practice is both extensive and rapidly growing. While this is a positive situation within which to understand the idea of practical knowledge, but there is still confusion regarding the role and complementary, and/or contradiction of the concept and theories. There are three shortcomings have been identified. First, there is no agreement has yet been reached about which theory of practice is best used in which specific situation despite the existence of many theories of practice(Argyris & Schön, 1978; Bourdieu, 1977; Garfinkel, 1967; Giddens, 1984; Raelin, 2000). Second, even though there are many practice types, there is still no agreement as to which theory of practice is congruent with what types of practice. Finally, while important work has been undertaken within the area of practical knowledge in terms of the related concepts and theories for both nursing and management, no communication of practical knowledge has occurred between these fields. Hence, the goal of this paper is to close these gaps and to propose a better understanding of the main conceptual dimensions and concepts of practical knowledge. The analysis of the literatures have come out with the idea that practical knowledge is derived from years of experience, without reference to whether the person has formal or informal theoretical knowledge. It also appears that practical knowledge is dependent on a specific context, and resulted by mixing or combining knowledge with practice and the action elements. Thus, practical knowledge also brings together the explicit and the tacit practice dimensions into the epistemological concept (Polanyi, 1966, 1983). To conclude, practical knowledge is a knowledgeable action skill that is deep-rooted in the mind and physical body, and practiced in everyday life of an individual, in a specific situation.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: knowledge; practice; explicit knowledge; tacit knowledge;practical knowledge;nursing
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Technology Management and Business > Department of Technology Management
Depositing User: Ms Aryanti Ahmad
Date Deposited: 07 Jan 2013 08:31
Last Modified: 07 Jan 2013 08:31
URI: http://eprints.uthm.edu.my/id/eprint/3400
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