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Technological capability assessment process: a perspective

Shamsuddin, Alina and Wahab, Eta and Abdullah, Nor Hazana and Kamaruddin, Nor Kamariah (2012) Technological capability assessment process: a perspective. In: International Conference of Technology Management, Business and Entrepreneurship 2012 (ICTMBE2012), 18-19 December 2012, Renaissance Hotel, Melaka, Malaysia.


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Technological capability comprises of the soft aspect (intangible), which is the skills, knowledge and experience, the hard aspect, which refers to systems, machines and equipments (tangible) and also the organizational alignment that provide the basis for competitive advantage by enabling organizations to reshape their skills and structures. Literally, technological capability is the ability of firms to undertake a set range of productive tasks aimed at improving their ability to operate specific functions and compete in specific markets and industries. Despite the importance of technological capability, there is still a scarcity of research on the integration of technological capability into the performance measurement system in order to quantify the causal impact of technological capability on the business performance. Existing methodologies, concepts, models, tools and techniques do not provide rigorous tools to allow managers to make investment decisions to enhance their technological capabilities whilst maximising its impact on business performance. This paper describes the development of an assessment model for assessing the impact of technological capability on the performance of a firm. The assessment model has two related objectives, which are: to lead the technological capability improvements and technological determination on the processes and to map the as is and should be of technological capability in relation to the performance of the firm.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Technology Management and Business > Department of Technology Management
Depositing User: Normajihan Abd. Rahman
Date Deposited: 25 Mar 2013 03:57
Last Modified: 21 Jan 2015 08:14
URI: http://eprints.uthm.edu.my/id/eprint/3449
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