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Social care facilities management audit (SCFMA) at the residential care home for the elderly (RCHfE) in Malaysia

Lim, Wendy Wen Xin and Sulaiman, Noralfishah and David, Baldry (2013) Social care facilities management audit (SCFMA) at the residential care home for the elderly (RCHfE) in Malaysia. In: 1st FPTP Postgraduate Seminar 2013, 23 December 2013, Fakulti Pengurusan Teknologi dan Perniagaan, UTHM .

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Abstract

By the year 2030, it is expected that 15 percent of the Malaysian population will be aged 60 years old and above. Reports show that the elderly in Malaysia for the coming decades are likely to be living alone or ending up in the welfare homes. The reliance of elderly on the Care Home for the Elderly (CHfE) has clearly shown an increase over the years. CHfE which provides accommodation, meals and personal care will be the alternative living arrangement for the elderly in Malaysia for the coming years. However, the quality of the social care service delivery varies for each care homes due to the absence of common standards regarding the establishment and running of CHfE in Malaysia. Hence, the best way to secure the CHfE in Malaysia from future liability is to conduct an effective Facilities Management Audit (FMA). FMA provides an appraisal and evaluation of the organisation's management system. It highlights the practices to be introduced or requiring changes while developing an environment for continuous improvement in the quality of social care service for the elderly people. Presently, there is no FMA being conducted to audit the standards being delivered at the CHfE in Malaysia. Therefore, this paper aims to discuss about the Social Care Facilities Management (SCPM) in context and the importance of having FMA in place at the RCHfE in Malaysia

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: social care; facilities management; care home for the elderly (CHfE); audit
Subjects: H Social Sciences > HV Social pathology. Social and public welfare
Divisions: Faculty of Technology Management and Business > Department of Real Estate Management
Depositing User: Normajihan Abd. Rahman
Date Deposited: 27 May 2014 04:32
Last Modified: 21 Jan 2015 07:57
URI: http://eprints.uthm.edu.my/id/eprint/5417
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