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Web-enabled lean quality management framework (WEB-LQMF)

Gomez, Christy Pathrose and Hamid, Hashima Web-enabled lean quality management framework (WEB-LQMF). In: Proceedings of MUCET 2008 Malaysian Universities Conferences on Engineering and Technology, 8-10 Mac 2008, Putra Brasmana, Perlis.


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From a practice point of view, ISO accreditation is becoming a prevalent phenomenon that constitutes an organizations' qualify management system. It is evident that in construction, the current approaches for achieving quality are inclined towards a qualify assurance focus. Supervisory approaches are very much instituted to ensure work that does not comply can be detected and corrected. It is acknowledged that the notion of quality assurance is necessary for intended purposes, however more importantly the emphasis should be on prevention and the notion of instituting the culture of continuous improvement. Additionally, the major problem in construction is the fragmented nature of the organizational structure and this can pose a serious challenge for initiatives that require collaboration of the many parties from different disciplines (who belong to different organizations) involved. Current initiatives for quality management seem to be retrospective and lack focus in terms of delivering value. Hence, this paper focuses on the provision of a web-enabled Lean Quality Management Framework (Web-LQMF) that has the capability of providing ongoing opportunity for improvement that is Lean and can be phased into the project milestones to enable the concept of value-adding continuous improvement to be realistically achieved. It is further argued with reference to the notion of The Quality Maturity Model, that Lean Quality Management is a useful concept to consider as a logical progression beyond TQM.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: quality management system; quality assessment; EFQM excellence model; lean quality management; ISO
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Technology Management and Business > Department of Construction Management
Date Deposited: 14 Jun 2015 07:49
Last Modified: 14 Jun 2015 07:50
URI: http://eprints.uthm.edu.my/id/eprint/6798
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