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Review relationship TPM as mediator between TQM and business performance

Ngadiman, Yunos and Abdul Hamid, Nor Aziati and Bon, Abdul Talib and Ahmad, Md Fauzi and Raja Mohd Rasi, Raja Zuraidah (2015) Review relationship TPM as mediator between TQM and business performance. In: 2nd International Conference on Industrial Engineering, Management Science and Applications (ICIMSA 2015), 26-28 May 2015, Tokyo, Japan.


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In today’s highly competitive market, the demand for quality is the single most critical factor for companies to survive in the ever-expanding glob-al marketplace. Total Quality Management (TQM) has been developed as a re-sult of intense global competition. Most of the previous works show that TQM has significant relationship with business performance. However, the examin-ing of moderators is less given in previous work, which mediators are known generally as general tools and techniques without specific focus on types of im-provement. The purpose of this paper is to propose relationship between TQM practices and business performance with mediators effect of Total Productive Maintenance (TPM) based on extensive review of the literature. The main con-tribution of this paper is to identify the relationships among TQM, TPM prac-tices and business performance as a conceptual model. This proposed concep-tual model will help the academicians and industry players to have better un-derstanding on the relationship between the practices

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Technology Management and Business > Department of Production and Operation Management
Depositing User: Mrs. Nurhayati Ali
Date Deposited: 12 Aug 2015 04:18
Last Modified: 12 Aug 2015 04:18
URI: http://eprints.uthm.edu.my/id/eprint/6982
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