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Indicators to measure design quality of buildings

Suratkon, Azeanita and Jusoh, Safuan (2015) Indicators to measure design quality of buildings. In: SEE-Mie2015, Japan First International Conference on Science, Engineering & Environment (SEE), Tsu City, Mie, Japan, 19-21 November 2015.


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Design quality is an important component in measuring satisfaction towards total product quality (TPQ) of buildings, the product of construction projects. Design Quality Indicator (DQI), developed by the Construction Industry Council (CIC) in the UK looking at three quality fields, i.e. functionality, build quality, and impact of building in measuring the quality of design embodied in the buildings through feedback and perceptions of all stakeholders involved in the production and use of buildings. Design quality is always a major concern in the Malaysian construction industry. With inspiration from this DQI, this study was carried out to identify indicators for measuring the satisfaction towards design quality of buildings and to evaluate the suitability of the indicators for application in the context of Malaysian construction industry. Through literature survey, 34 indicators of design quality were identified and grouped into the three design quality fields. A questionnaire survey was carried out among Malaysian construction professionals (architects, engineers, quantity surveyors, contractors and developers) to assess the identified design quality indicators in terms of their significance or relevance in the context of construction industry in Malaysia. The survey reveals that access, natural lighting, structure elements, landscape and location are among the design quality indicators that were perceived as the most important to be looked at. In overall, all the indicators are relevance for adoption in the Malaysian construction industry to measure the satisfaction towards design quality of buildings

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: design quality indicators; satisfaction measurement; stakeholders’ perception; Malaysian construction industry
Subjects: T Technology > TH Building construction > TH2025 Details in building design and construction
Divisions: Faculty of Civil and Environmental Engineering > Department of Construction Engineering and Architecture
Depositing User: Mrs. Nurhayati Ali
Date Deposited: 19 Jan 2016 08:23
Last Modified: 19 Jan 2016 08:23
URI: http://eprints.uthm.edu.my/id/eprint/7495
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