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Social care facilities management audit at the residential care home for the elderly in Malaysia: a case study of Rumah Seri Kenangan

Lim, Wendy Wen Xin (2015) Social care facilities management audit at the residential care home for the elderly in Malaysia: a case study of Rumah Seri Kenangan. Masters thesis, Universiti Tun Hussein Onn Malaysia.

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Abstract

By the year 2030, it is expected that 15 per cent of the Malaysian population will be aged 60 years old and above. Reports show that the elderly in Malaysia for the coming decades are likely to be living alone or ending up in the welfare homes. The reliance of elderly on the Care Home for the Elderly (CHfE) has clearly shown an increase trend over the years. CHfE which provided accommodation, meals and personal care will be the alternative living arrangement for the elderly in Malaysia for the coming years. However, the quality of the social care service delivery varied for each care homes due to the absence of common standards regarding the establishment and running of CHfE in Malaysia. Hence, the best way to secure the CHfE in Malaysia from future liability is to conduct an effective Facilities Management Audit (FMA). However, up to this moment, there are still no FMA being conducted to audit the standards delivered at the public RCHfE in Malaysia. Interview sessions have been conducted with the care homes managers of RSK in Malaysia and officers from Department of Social Welfare (DSW) Malaysia. It aimed to understand the current social care practices being delivered at the RCHfE in Malaysia. The findings of the study indicated that there are no official formal standards being established to guide the operational facilities management at the RCHfE in Malaysia. Regrettably, the absence of formal standards has led to no official structured inspection and auditing process available at the RCHfE in Malaysia. Thus, the researcher had proposed an auditing guideline for the operational facilities management at the RCHfE in Malaysia based on the elements in National Minimum Standards (NMS): Care Homes for Older People in United Kingdom.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HQ The family. Marriage. Woman
Depositing User: Normajihan Abd. Rahman
Date Deposited: 17 May 2016 06:24
Last Modified: 17 May 2016 06:24
URI: http://eprints.uthm.edu.my/id/eprint/8016
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