A conceptual framework of knowledge transfer in Malaysia E-Government IT outsourcing: an integration with Transactive Memory System (TMS)

Abdul Hamid, Nor Aziati and Salim, Juhana (2011) A conceptual framework of knowledge transfer in Malaysia E-Government IT outsourcing: an integration with Transactive Memory System (TMS). International Journal of Computer Science Issues, 8 (5). pp. 51-64. ISSN 1694-0814

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Abstract

Despite extensive research on knowledge transfer issues, there is a dearth of research that has explicitly focused on the role of Transactive Memory System (TMS) in enabling interorganizational knowledge transfer in e-government IT outsourcing. Although the information systems literature has recently acknowledged the role of TMS in improving knowledge processes, most of the research is still remain in theoretical conjecture. Additionally, most of related research was done in the lab based on the physical, virtual or memory recall tasks. None of empirical work has been done in integrating TMS in outsourcing context since most researchers used interpretive approach. To address this gap, we applied positivist approach through operationalization of identified factors that give impact towards Malaysia Public Agencies outsourcing partnership. The present paper attempts to provide an integrated conceptual framework of knowledge transfer with and integration of TMS to facilitate knowledge transfer process which further can be validated.

Item Type:Article
Uncontrolled Keywords:knowledge management; knowledge transfer, organizational learning; Transactive Memory System (TMS); Information Technology Outsourcing (ITO).
Subjects:Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions:Faculty of Technology Management, Business and Entrepreneurship > Department of Management and Technology
ID Code:2170
Deposited By:Ms Nor Aziati Abdul Hamid
Deposited On:17 Jan 2012 09:04
Last Modified:17 Jan 2012 09:04

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