Linkage between knowledge management practices and library users’ satisfaction at Malaysian universities

Che Rusuli, Muhamad Saufi and Tasmin, Rosmaini and Hashim, Norazlin and Mat Zin, Bharun Narosid (2011) Linkage between knowledge management practices and library users’ satisfaction at Malaysian universities. In: International Management Conference (IMaC2011), 16th-17th April 2011, Taman Tamadun Islam, Kuala Terengganu.

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Abstract

Evolving information and knowledge has impacted all organizations, including academic libraries. This has made knowledge management become more important. In the present world, knowledge and information has become a key resource and is very vital for the survival of the organization in future. Recently, the conventional function of academic libraries is to collect, process, disseminate, store and utilize information to provide service to the university community. However, the environment in which academic libraries operate today is changing. The successful of Knowledge management in libraries also depends on their ability to utilize information and knowledge practice of its staff to better serve of the organization needs. This paper proposed and discusses a linkage between knowledge management practices and library users’ satisfaction at Malaysian universities. A proposed theoretical framework of this research also discuss together with a Structural Equation Modeling (SEM) approach which will be used as a tool to analyze the results in future.

Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:academic library; knowledge management; knowledge; information; Structural Equation Modeling (SEM)
Subjects:Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Divisions:Library > General Items
ID Code:2385
Deposited By:Nurul Elmy Mohd. Yusof
Deposited On:27 Feb 2012 09:35
Last Modified:27 Feb 2012 09:35

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