A novel metric of measuring performance for supply chain risk management drawbacks and qualities of good performance

Shahbaz, Muhammad Saeed and Rasi, R.Z.R. and Zulfakar, M. H. and Ahmad, M. F. and Abbas, Z. and Mubarak, M. F. (2018) A novel metric of measuring performance for supply chain risk management drawbacks and qualities of good performance. Journal of Fundamental and Applied Sciences, 10 (3s). pp. 967-988. ISSN 1112-9867

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Abstract

The aim of this study is to consider the purposes, weakness and qualities of good performance measures and also to briefly explain various approaches and frameworks for supply chain performance for risk management and propose a new metric that measures overall performance for supply chain risk management. This is a conceptual paper, a content analysis approach have been operationalized for the literature review. This study concludes that a good metric for measuring performance for supply chain risk must contain seven indicators that are cost, quality, flexibility, customer satisfaction, capacity, time and consistency. This study will help managers to understand what they should consider, while developing key performance indicators. In addition, for future study empirical and theoretical support is required

Item Type:	Article
Uncontrolled Keywords:	Supply Chain Risk; Supply Chain Performance.
Subjects:	T Technology > TS Manufactures > TS155-194 Production management. Operations management
Divisions:	Faculty of Technology Management and Business > Department of Production and Operation Management
Depositing User:	UiTM Student Praktikal
Date Deposited:	25 Jan 2022 07:28
Last Modified:	25 Jan 2022 07:28
URI:	http://eprints.uthm.edu.my/id/eprint/5993

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