Implementation differences of hospital information system (HIS) in Malaysian public hospitals

Ismail, Nurul Izzatty and Abdullah, Nor Hazana and Shamsuddin, Alina and Nik Ariffin, Nik Azliza (2013) Implementation differences of hospital information system (HIS) in Malaysian public hospitals. International Journal of Social Science and Humanity, 3 (2).



Hospital Information System (HIS) is important to healthcare sector especially in public hospitals as they need to serve the public with high-quality healthcare treatments. HIS helps to improve patients care services. Thus, the Malaysian Government has introduced three (3) categories of HIS namely Total Hospital Information System (THIS), Intermediate Hospital Information System (IHIS), and Basic Hospital Information System (BHIS) among Malaysian public hospitals. However, only 15.2% of the Malaysian public hospitals are implementing the system. Moreover, there is limited number of empirical studies on HIS implementation in Malaysia. Thus, this paper aims to investigate issues and challenges in HIS implementation for each category of HIS by using in-depth interviews. Nine participants were involved in the interviews. The interview data were transcribed verbatim and analysed based on Content and Thematic Analysis using NVivo software. The results showed that different category of HIS faced different issues and challenges.

Item Type:Article
Uncontrolled Keywords:Basic hospital information system; hospital information system; intermediate hospital information system; total hospital information system
Subjects:T Technology > T Technology (General)
T Technology > T58.6-58.62 Management information systems
Divisions:Faculty of Technology Management and Business > Department of Technology Management
ID Code:8450
Deposited By:Mr. Mohammad Shaifulrip Ithnin
Deposited On:09 May 2017 15:33
Last Modified:09 May 2017 15:33

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