Musculoskeletal symptoms and ergonomic hazards among room attendants in hotel industries

Abdol Rahman, Mohd Nasrull and Muhamad Jaffar, Mohd Syahir (2017) Musculoskeletal symptoms and ergonomic hazards among room attendants in hotel industries. Human Factors and Ergonomics Journal (HFEJ), 1 (2). pp. 25-34. ISSN 2590-3705

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Abstract

Ergonomic hazards which contribute to Musculoskeletal Disorders (MSDs) among room attendants were considered as a problem or trouble since these ergonomic problems would affect their work performance for hotel industries. Data for MSDs prevalence among room attendants were collected using Nordic Musculoskeletal Questionnaire (NMQ) and direct observation via Washington Industrial Safety and Health Act (WISHA) Checklist for examining the ergonomic hazards at hotel industries. The highest body part trouble among room attendants in the last 12 months were low back pain (60%), followed by wrists/hands (41.5%), and knees (36.9%). WISHA Checklist results showed that most of room attendants were found in hazard level for risk factors involving awkward posture and highly repetitive motion. All the results obtained showed that the essential ergonomic interventions are needed to eliminate risk of exposures to MSDs among room attendants.

Item Type: Article
Uncontrolled Keywords: Musculoskeletal Symptom, Ergonomic Hazards, Room Attendants, Hotel Industries
Subjects: T Technology > TA Engineering (General). Civil engineering (General) > TA166-167 Human engineering
Divisions: Faculty of Mechanical and Manufacturing Engineering > Department of Manufacturing Engineering
Depositing User: Mrs. Siti Noraida Miskan
Date Deposited: 21 Nov 2021 08:09
Last Modified: 21 Nov 2021 08:09
URI: http://eprints.uthm.edu.my/id/eprint/3707

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