Items where Author is "Zakuan, Norhayati"

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Number of items: 7.

Article

Ahmad@Mohamad, Md Fauzi and Arif, M. S. M. and Zakuan, Norhayati and Rahman, S. S. S. A. and Abdullah, T. A. R. and Fadzil, N. (2014) The effect of demographics on customer satisfaction amongst Malaysia Hajj Pilgrims: survey result. Applied Mechanics and Materials, 660 . pp. 1000-1004. ISSN 1662-7482

Ahmad@Mohamad, Md Fauzi and Arif, M. S. M. and Zakuan, Norhayati and Rahman, S. S. S. A. and Latif, M. B. A. and Khalid, M. R. (2014) The mediator effect of customer satisfaction between quality management practices and communication behavior amongst Malaysia Hajj Pilgrims: survey result. Applied Mechanics and Materials, 660 . pp. 1005-1009. ISSN 1662-7482

Conference or Workshop Item

Ahmad, Md Fauzi and Zakuan, Norhayati and Raja Mohd Rasi, Raja Zuraidah and Muhd Nor, Nik Hisyamudin (2015) Mediator effect of TPM between TQM and business performance in Malaysia automotive industry. In: 3rd International Conference on Manufacturing, Optimization, Industrial and Material Engineering (MOIME 2015), 28-29 March 2015, Sheraton Kuta, Bali, Indonesia.

Ahmad, Mohd Fauzi and Rasi, R.Z. and Zakuan, Norhayati and Hisyamudin, M.N.N. (2015) Mediator effect of statistical process control between TQM and business performance in Malaysia Automotive Industry. In: International Conference on Mechanical Engineering Research (ICMER), 18-19 August 2015, Kuantan, Pahang.

Ahmad, Md Fauzi and Zakuan, Norhayati and Jusoh, A. and Yusof, S. M. and Hisyamudin, MNN and Takala, Josu (2013) The relationship between the extent of TQM practices and the importance on business performance: a survey in Malaysia. In: Proceedings of the 2nd International Conference on Advanced Manufacturing (ICAM 2013) , 12-13 December 2013, Ayodya Resort Bali, Indonesia .

Zakuan, Norhayati and Mohd Yusof, Sha'ri and Mohd Shaharoun, Awaluddin (2009) A comparative structural analysis of TQM, ISO/TS16949 and organizational performance between Malaysian and Thailand automotive industry. In: Advances in Quality Engineering and Management Reserch (2009), 27 July 2009, Universiti Teknologi Malaysia.

Zakuan, Norhayati and Mohd Yusof, Sha'ri and Mohd Shaharoun, Awaluddin (2009) A methodology of TQM, ISO/TS16949 and organizational performance in Malaysia and Thailand automotive industries: challanges in international survey research. In: Advances in Quality Engineering and Management Reserch (2009), 27 July 2009, Universiti Teknologi Malaysia.

This list was generated on Sat Nov 25 17:36:48 2017 MYT.