Bahar, Norsuliha and Ramlan, Rohaizan and Mokhtar, Rashidah and Tasmin, Rosmaini and Dasril, Yosza (2020) Financial performance of public listed private healthcare in Malaysia using data envelopment analysis (DEA). In: Service and operation management. Penerbit UTHM, pp. 127-133. ISBN 978-967-2916-51-2
Text
Ch11.pdf Restricted to Registered users only Download (465kB) | Request a copy |
Abstract
The healthcare system in Malaysia has a dual-tiered which are a government-led, also known as public hospital and private hospital that funded by organization or company (Quek, 2014). The public sector wholly subsidized by the government with patients paying only nominal fees for admission to both outpatients and hospitalizations. Thus, the mass of patients led to longer waiting time, heavy workload (Pillay et al., 2011) and overworked (Ren, 2007).
Item Type: | Book Section |
---|---|
Uncontrolled Keywords: | Service industries; Production management; Manufacturing industries--Malaysia; Government publications--Malaysia |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD9000-9999 Special industries and trades > HD9720-9975 Manufacturing industries T Technology > TS Manufactures > TS155-194 Production management. Operations management |
Divisions: | Faculty of Technology Management and Business > Department of Production and Operation Management |
Depositing User: | Mrs. Siti Noraida Miskan |
Date Deposited: | 04 Jan 2022 04:03 |
Last Modified: | 04 Jan 2022 04:03 |
URI: | http://eprints.uthm.edu.my/id/eprint/3204 |
Actions (login required)
View Item |