Total quality management (TQM): decision making process model at planning phase for housing development in Malaysia

Mohd Sofberi, Nurul Atiqah and Zainal, Rozlin and Ahmad, Md Fauzi (2018) Total quality management (TQM): decision making process model at planning phase for housing development in Malaysia. International Journal of Supply Chain Management, 7 (3). pp. 142-146. ISSN 2050-7399

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Official URL: https://doi.org/10.1063/1.5055501

Abstract

The main aim of this study is to develop a process model for decision making in the planning phase of housing development in Malaysia. This paper identifies the decision making practiced among Malaysian housing developers at planning phase and examines the three main parts in making decisions which are methods, tools and informations. The paper then investigates whether the three main parts (methods, tools and information) are strongly related to the decision making process. This paper involves the development of a theoretical model by integrates the models developed by numerous authors and researchers on the subject of decision making. The descriptive statistical technique is conducted and the regression analysis is organize using Structural Equation Modelling (SEM) with AMOS to see the relationship between the three main parts (methods, tools and information) in making the decision. Thus, this paper is beneficial as a guide for housing developers and governments in making a decision at planning phase for housing development.

Item Type:	Article
Uncontrolled Keywords:	making process model; housing development; planning phase
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-70 Management. Industrial Management > HD56-57.5 Industrial productivity T Technology > TS Manufactures > TS155-194 Production management. Operations management
Divisions:	Faculty of Technology Management and Business > Department of Construction Management
Depositing User:	UiTM Student Praktikal
Date Deposited:	22 Nov 2021 04:07
Last Modified:	22 Nov 2021 04:07
URI:	http://eprints.uthm.edu.my/id/eprint/3828

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