Challenges of communication between the client and contractor during construction projects: the Nigerian perspective

Muktar Ishaq, Ishaq and Omar, Roshartini and Mohammed, Musa (2018) Challenges of communication between the client and contractor during construction projects: the Nigerian perspective. International Journal of Engineering and Modern Technology, 4 (2). pp. 20-29. ISSN 2504-8856

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Abstract

Communication today has become the crucial element of every organization. In the construction industry, during a construction project, information needs to be accurately and timely communicated among project stakeholders in order to realize the project objectives. Poor communication between clients and contractors during the construction project is one of the major factors that affect project delivery. Therefore, the purpose of this research is to investigate the causes and effects of poor communication between clients and contractors. This was achieved by identifying the causes and effects of poor communication between clients and contractors in the Nigerian construction industry through a statistical analysis. It is hypothesized that poor communication between clients and contractors, significantly affects construction projects. The population of the respondents is 150, and survey method of data collection was used. One hundred and twenty (120) questionnaires were distributed to clients and contractors in the construction industry with 80% of respondents’ rate. Several analyses such as frequency mean, ranking and Regression were used to analyze the data. The results show that, lack of cooperation and selfish interest was the most causes of poor communication between the client and contractor. Identifying barriers to communication among stakeholders in construction industry contribute in perfecting communication that result in enhancing project delivery.

Item Type:	Article
Uncontrolled Keywords:	Causes; construction projects; effects; Nigeria; and Poor communication
Subjects:	T Technology > TH Building construction T Technology > T Technology (General) > T10.5-11.9 Communication of technical information
Divisions:	Faculty of Technology Management and Business > Department of Construction Management
Depositing User:	UiTM Student Praktikal
Date Deposited:	09 Jan 2022 07:14
Last Modified:	09 Jan 2022 07:14
URI:	http://eprints.uthm.edu.my/id/eprint/5438

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